Terms & Conditions

Please read this section carefully as it contains the legal terms and conditions that you agree to when you use information from this site, or purchase products, by using this site.

Website

This site is operated by PLDkit OÜ (EE12588027) from its registered address at Ruunaoja 3, Tallinn, Harjumaa 11415, Estonia. The purpose of the site is to provide you with information about our products, and to allow online purchase of our products. We have taken every care in the preparation of the site. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access to the site at all times.

The information on the site has been included in good faith for general informational purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as to its accuracy or completeness. PLDkit OÜ is unless otherwise stated, the owner of all copyright and database rights in the site and its contents. You may recopy the material to individual third parties for their personal information, only if you acknowledge the web pages of PLDkit OÜ as the source of the material. You must include such acknowledgment along with the top-level URL from the PLDkit OÜ website (e.g. https://pldkit.com/) in the copy of the material.

We may provide links to other websites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of those websites and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk.

Any account, created by using obviously fake information, can be deleted without notice.

We reserve the right to amend these terms without notice to you from time to time. Any such amendment shall be effective once the revised terms have been posted on the site. These terms are governed by the law of Estonia. The parties submit to the non-exclusive jurisdiction of the courts of Estonia. If for any reason part of these terms and conditions is unenforceable, the validity of the remaining terms and conditions shall not be affected.

Orders

You warrant that the information given on your order form is complete and accurate. Goods will be sent to the address given by you in your order and stated in the order confirmation. When you have completed your order, you will be sent an e-mail confirmation. It will state what products are on order, the total cost including VAT (where appropriate) and delivery charges. If for any reason your order cannot be processed, a member of the customer services team will contact you to explain the nature of the difficulty. PLDkit OÜ reserves the right to reject an order if, in its sole opinion, it is unacceptable.

Please use the “contact us” form, to get information about ordering “out of stock” products.

Warranty, returns

In order to submit any returns, please use the “Product Returns” form on our website.

14-day "change of mind" returns are allowed. Please return the product within 14 days, from the date of delivery, and you will receive a product cost refund. The product must be in its original condition. A refund will be issued when product is received and checked by PLDkit OÜ. Original and return shipping cost is not refundable for “change of mind returns. 14-day change of mind returns policy excludes custom made products. If the product was sold as a special offer, with additional items included for free, the buyer must return all included items.

2-year manufacturer’s limited warranty is offered for all listed products. Please send the faulty product back within 2 years from the date of delivery. If the manufacturer’s defect is detected, free repair or replacement will be offered. If the product cannot be repaired or replaced, a refund will be offered. If the product is damaged by the user, paid repair or replacement will be offered. If a faulty product, damaged by the user, cannot be repaired or replaced, it can be returned back to the buyer. Products, that are damaged mechanically, by the shipping company, are not considered to be manufacturers or users guilt. If a damaged package was insured, PLDkit OÜ will assist in claiming the refund from the shipping company. If a damaged package was not insured, PLDkit OÜ will assist in receiving product repair. If you have received a mechanically damaged package, please witness this with the carrier and take pictures of it, before opening. If there is no fault found, in the returned product, what is claimed to be faulty, PLDkit OÜ will not charge any fees for testing and will return the product to the buyer. All shipping costs will be paid by PLDkit OÜ if manufacturers defect is detected. Before sending back the product, please inform PLDkit OÜ of return shipping cost. When a non-insured package is damaged by the carrier, return shipping must be paid by the buyer, shipping of repaired product, back to the buyer, will be paid by PLDkit OÜ. In all other return cases, all shipping costs must be paid by the buyer. A case when PLDkit OÜ has shipped wrong items is treated the same as the case when manufacturers defect is found.

All products, which are sold by PLDkit OÜ are safe for a user, they are powered by low voltage, and can’t cause any direct damage if used as intended. Products of PLDkit OÜ are intended to use for educational purposes. Products of PLDkit OÜ are not designed or intended to be fail-safe, or for use in any critical application requiring fail-safe performance, such as life-support, safety devices, Class III medical devices, nuclear facilities, applications related to the deployment of airbags, or any other applications that could lead to death, personal injury, or severe property or environmental damage. The customer assumes the sole risk and liability of any use of PLDkit OÜ products in Critical Applications.

PLDkit OÜ © 2021