Privacy Policy

This Privacy Policy outlines how we collect, use, and protect your Personally Identifiable Information (PII) in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

PII refers to any information that can be used—on its own or in combination with other information—to identify, contact, or locate a natural person.

Please read this policy carefully to understand your rights and how we handle your personal data.

1. Who We Are

PLDkit OÜ
Registered in Estonia
For any questions or concerns about this policy or how your data is handled, please contact us using the Contact Us form on our website.

2. What Personal Data We Collect

We may collect the following types of personal data:

Name
Email address
Phone number
Mailing address
Order details
IP address and browser information (if applicable)

3. How and When We Collect Personal Data

We collect data from you when you:

Register on our website
Place an order
Contact us through forms or email
Voluntarily provide information through your interaction with our site

4. Legal Basis for Processing

Under the GDPR, we process your data based on one or more of the following legal grounds:

Contractual necessity – to fulfill your order or provide services
Legitimate interest – to improve user experience, customer service, or website functionality
Legal obligation – to comply with applicable law

5. How We Use Your Information

Your data may be used in the following ways:

To process and deliver your orders
To respond to inquiries or support requests
To comply with legal or regulatory requirements
To improve our website and user experience

6. Data Retention

We retain your personal data only for as long as necessary:

To fulfill the purposes outlined above
To comply with legal obligations (e.g. tax/accounting laws)
Or until you request deletion, if permitted by law

7. Cookies and Tracking

We do not use cookies for tracking purposes.

However, basic technical cookies may be used for essential website functionality. You can control or disable cookies in your browser settings.

8. Third-Party Disclosure

We do not sell, trade, or transfer your personal data to outside parties, except:

To trusted third-party service providers who assist in operating our website or fulfilling your orders (e.g. payment processors, shipping companies), under strict confidentiality agreements
When required by law

9. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right to access – Request a copy of the data we hold about you
Right to rectification – Request correction of inaccurate or incomplete data
Right to erasure – Request deletion of your personal data ("right to be forgotten")
Right to restrict processing – Limit how your data is used
Right to data portability – Receive your data in a structured, machine-readable format
Right to object – Object to data processing based on legitimate interests
Right to withdraw consent – Withdraw consent at any time if processing is based on consent
Right to lodge a complaint – File a complaint with your local data protection authority

To exercise any of these rights, please contact us via the Contact Us form on our website.

10. Email Communications & CAN-SPAM Compliance

If you provide your email address, we may use it to:

Communicate order updates
Respond to customer service inquiries

You may unsubscribe from emails at any time by contacting us.

11. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

12. International Data Transfers

If you are located outside of Estonia, your data may be transferred to—and processed in—Estonia or other countries where our service providers operate. We ensure such transfers comply with GDPR standards.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contacting Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us through the Contact Us form on our website.

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