Privacy Policy

This Privacy Policy outlines how we collect, use, and protect your Personally Identifiable Information (PII) in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

PII refers to any information that can be used—on its own or in combination with other information—to identify, contact, or locate a natural person.

Please read this policy carefully to understand your rights and how we handle your personal data.

1. Who We Are
PLDkit OÜ
Registered in Estonia
For any questions or concerns about this policy or how your data is handled, please contact us using the Contact Us form on our website.

2. What Personal Data We Collect
We may collect the following types of personal data:

Name

Email address

Phone number

Mailing address

Order details

IP address and browser information (if applicable)

3. How and When We Collect Personal Data
We collect data from you when you:

Place an order

Voluntarily provide information through your interaction with our site

4. Legal Basis for Processing
Under the GDPR, we process your data based on one or more of the following legal grounds:

Contractual necessity – to fulfill your order or provide services

Legitimate interest – to improve user experience, customer service, or website functionality

Legal obligation – to comply with applicable law

5. How We Use Your Information
Your data may be used in the following ways:

To process and deliver your orders

To respond to inquiries or support requests

To comply with legal or regulatory requirements

To improve our website and user experience

6. Data Retention
We retain your personal data only for as long as necessary:

To fulfill the purposes outlined above

To comply with legal obligations (e.g. tax/accounting laws)

Or until you request deletion, if permitted by law

7. Cookies and Tracking
We do not use cookies for tracking purposes.

However, basic technical cookies may be used for essential website functionality. You can control or disable cookies in your browser settings.

8. Third-Party Disclosure
We do not sell, trade, or transfer your personal data to outside parties, except:

To trusted third-party service providers who assist in operating our website or fulfilling your orders (e.g. payment processors, shipping companies), under strict confidentiality agreements

When required by law

9. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:

Right to access – Request a copy of the data we hold about you

Right to rectification – Request correction of inaccurate or incomplete data

Right to erasure – Request deletion of your personal data ("right to be forgotten")

Right to restrict processing – Limit how your data is used

Right to data portability – Receive your data in a structured, machine-readable format

Right to object – Object to data processing based on legitimate interests

Right to withdraw consent – Withdraw consent at any time if processing is based on consent

Right to lodge a complaint – File a complaint with your local data protection authority

To exercise any of these rights, please contact us via the Contact Us form on our website.

10. Email Communications & CAN-SPAM Compliance
If you provide your email address, we may use it to:

Communicate order updates

Respond to customer service inquiries

You may unsubscribe from emails at any time by contacting us.

11. Security Measures
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

12. International Data Transfers
If you are located outside of Estonia, your data may be transferred to—and processed in—Estonia or other countries where our service providers operate. We ensure such transfers comply with GDPR standards.

13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contacting Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us through the Contact Us form on our website.